Terms & Conditions

Therefy is a product of MIND TURF PRIVATE LIMITED (“Therefy”, “we”, “us”). Therefy offers life coaching and educational services. These may include live sessions, webinars, masterclasses, workshops, multi-session programmes, packages, one-to-one sessions, community access, and audio, video or written materials (together, “services”).

Our services are for people aged 18 or above. You must give accurate information when you register or buy. A service may have further eligibility requirements, stated on its service page.

Each service has a page or offer that states its details before you pay. This can include:

• its format, schedule, duration and host or facilitator;

• what is included;

• its price, taxes and payment options;

• its access period; and

• any service-specific conditions, including cancellation and refund conditions.

Those details form part of your agreement with us. If they conflict with these Terms, the service-specific details apply to that service.

A paid registration or purchase is complete only after your payment is successfully processed. Please give accurate contact details so we can send confirmations, access details and service updates. You do not need an account or password unless a service page says otherwise.

The price, currency, applicable GST and payment options are shown before you pay. Payments are processed by our payment processor, Razorpay. We do not receive or store your card or banking credentials.

Where a service can be paid in instalments, the service page states the schedule. If an instalment is not paid when due, we may pause access to that service until it is paid.

Our services are delivered digitally unless a service page says otherwise. No physical goods are shipped.

Confirmations are sent by email. Joining or access details may also be sent on WhatsApp if you have chosen to receive service messages there. If your registration is confirmed but an access link is not yet available, your registration remains valid.

Access period. Each service page states how long access lasts. Where access is described as “lifetime” or ongoing, it means access for as long as Therefy continues to offer that service, or a service that replaces it. It does not mean the lifetime of the participant.

We may retire or replace a service, material or community space. Where you have paid for ongoing access to it, we will give you at least 30 days’ notice by email and, where reasonable, offer comparable access.

Access is personal unless a service page says otherwise. You must not share or publish a personal joining or access link, resell access, or let another person use your access. If this rule is seriously breached, we may restrict or end that access.

You are responsible for joining scheduled sessions on time. Rules for booking, rescheduling and missing one-to-one sessions are stated on the service page or when you book. Unless they say otherwise, a one-to-one session missed without notice counts as used.

Some services include access to a group, community or chat space. In these spaces you must:

• treat other members with respect;

• keep what other members share private, and not copy, record or repost it; and

• not promote, sell or solicit without our permission.

We may remove content or restrict a member’s participation where reasonably needed to protect members or run the space properly. Community spaces are moderated but not monitored at all times.

Therefy provides life coaching and educational services. They are not therapy, counselling, medical or psychological treatment, diagnosis, or an emergency or crisis service.

Our services are for learning, reflection and personal development. We do not promise any particular personal or relationship outcome, or any change in another person’s behaviour. Decisions you make remain your own.

When taking part in any service, you must not:

• harass, threaten or abuse another person;

• deliberately disrupt a session or community space;

• share unlawful or seriously inappropriate content; or

• use the service for unauthorised promotion or solicitation.

We may mute, remove or restrict a participant where reasonably needed to run a service properly or protect participants.

Whether a service includes recordings, replays or materials is stated on its service page. If we record a session, we will say so before or at the start of it.

Unless we expressly permit it, you must not:

• record or screen-record any session;

• copy, reproduce or redistribute recordings, materials or content;

• use any Therefy content commercially; or

• share access to materials with others.

You may take personal notes for your own use. Therefy’s name, branding, content and materials belong to MIND TURF PRIVATE LIMITED or the relevant rights holder. Other names, logos and trademarks on the website belong to their owners and do not imply any partnership or endorsement.

We welcome feedback. We will publish your name, words, image or video as a testimonial only with your permission.

Cancellations, rescheduling, refunds and payment errors are covered by our Cancellation & Refund Policy, together with any conditions on the service page.

We may make reasonable changes needed to deliver a service, such as its timing, platform, facilitator or delivery method. Any change will not replace what you bought with something materially different. If a service is cancelled or materially rescheduled, the Cancellation & Refund Policy applies.

We rely on third-party providers for payments, online delivery and communications, which may occasionally be interrupted. You are responsible for a suitable device, internet connection and any software reasonably needed to take part.

We are not responsible for problems caused by your own device or connection, or for interruptions outside our reasonable control.

Nothing in these Terms excludes or limits any right or remedy you have under Indian law that cannot lawfully be excluded or limited, including your rights as a consumer.

If you seriously breach these Terms, we may suspend or end your access to the affected service. Where we do, we will tell you why. Any refund will follow the Cancellation & Refund Policy and applicable law.

We handle personal information as described in our Privacy Policy.

We may contact you where needed to process your registration or payment, deliver access, send updates, invoices and receipts, tell you about cancellations or reschedules, and provide support. These service messages are separate from marketing. Marketing requires your separate permission.

We may update these Terms from time to time and will update the date at the top. The Terms that applied when you bought a service continue to apply to that purchase, unless a change is required by law.

These Terms are governed by the laws of India. Subject to your rights under consumer law, disputes may be brought before the competent courts in New Delhi.

For company details, customer support and grievance information, visit Contact Therefy.